Legal notice

■ Seller Information
Seller: Fulton Japan Co., Ltd.
Person in charge: Kensuke Takahashi
Address: 5F Sankun Nihon Denki Building, 1-24-1 Taito, Taito-ku, Tokyo 110-0016
Phone number: 03-6806-0051
Email address: info@animecollection.jp
Business hours: 10:00–18:00

■ Sales Price, etc.
Sales price: Displayed price (tax included)
Other fees: For orders under 10,000 yen, shipping fees will be charged separately.

■ Payment Methods and Timing
Payment methods: Credit card (SB Payment Service) installment payment, next month payment (Paidy), PayPal, smartphone payment (QR code), Alipay, Convenience store payment, bank transfer
Payment timing: Payment at the time of reservation or order

■ Product Delivery Timing and Method
For pre-order items: Scheduled shipping date as stated on the product page
Delivery method: Home delivery (convenience store pickup and delivery to branch offices not available)

■ Information on Installment Payments (Display based on the Installment Sales Act)
Installment payments are available via credit card payment through SB Payment Service.
* For installment and revolving payments, the installment fee specified by each card company will apply.

Supported card companies: VISA, MASTER CARD, AMEX, Diners, JCB
Number of payments and period: 6, 12, or 24 installments

■ cancel / Return Policy
Non-cancellable: We do not accept cancel requests due to customer reasons.
(Examples: Payment difficulties, inability to receive, order mistakes, missed bonuses, etc.)

About returns: Returns are not accepted except in cases of initial defects or faults with the product.
If there is a problem with the product, please contact us within 7 days of arrival.

■ About Cooling-Off
Mail order sales are not subject to the cooling-off system. However, based on our own return policy, we will respond under certain conditions (see above).

* If you need to keep a written record, please save or print this page as a PDF.